Support

Getting help

Write to support@rhymia.eu and describe what happened. If it is about a specific poem, the title and the poet’s name help us find it.

Forgot your password

On the sign-in screen tap “Forgot password?”. We send a 6-digit code to your email; it works for 15 minutes. If it does not arrive, check the spam folder.

Deleting your account

In the app: Profile › Account › Delete account. It removes your account, your library and, for poet accounts, every poem you published. A subscription bought through the App Store or Google Play is not cancelled by this; cancel it in the store.

Reporting a poem

Every poem page has a report option. You can also mute a poet from their page, and their poems stop appearing for you.

Subscriptions

Reader Premium and poet Premium renew automatically until you cancel. On iPhone, manage them in Settings › Apple Account › Subscriptions; on Android, in Google Play › Payments & subscriptions. Deleting the app does not cancel a subscription. Refunds are handled by the store you bought from.